Experiencing an issue with one of our products or services?

We're here to help. Please submit your claim, and our team will handle it as quickly as possible.

Instructions to Submit Your Maibec Claim

We are sorry to hear that issues have occurred with your Maibec siding. The following instructions will guide you through filling out the form and will provide you with the list of elements required for the analysis of your claim.
Make sure you have these items BEFORE starting your claim:
  • Contractor : Name, full address, email, phone number
  • Retailer : Name, full address, email, phone number
  • Details :
    • Product type and family
    • Dates of purchase/installation/defect
    • Problematic area (in square feet)
  • Attachments :
    • Maibec retailer invoices (not from the contractor)
    • Overall photos of the affected area and all four sides of the house (labeled: North, South, East, West)
    • 10+ detailed close-up photos of the issues
    • Photos of the ventilation (1st row, top of the walls)
    • Photos of the windows (top and bottom)
I am ready to fill out my claim form.
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